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How do I share my desktop to others in a meeting?Īnswer: It's easy to share your desktop with other people in a meeting by clicking the button. How do I join a Skype for Business (SFB) meeting on a Mac?Īnswer: You can join a meeting right from the Skype for Business (SFB) on Mac main window, without having to go to Outlook. To find out which OS version you have, from the Apple menu, click About This Mac. What features have changed in Skype for Business (SFB) on Mac?Īnswer: Read about the features that are available in Skype for Business (SFB) is now on Macĭoes Skype for Business (SFB) on Mac run on my version of Mac OS?Īnswer: Skype for Business (SFB) on Mac runs on OS X El Capitan or later versions.

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How can I learn more about how to use Skype for Business (SFB)?Īnswer: Visit our training page to view user guides and video tutorials. The prior system was a voice-only Private Branch Exchange (PBX) telecommunications system that utilized a copper cabling infrastructure.

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How is Skype for Business (SFB) different from my existing phone service?Īnswer: The unified communications system provided by Microsoft Skype for Business (SFB) utilizes the Internet as the transmission medium via an infrastructure of hardware, software and high-speed fiber optic cabling. Consult the appropriate Skype documentation for instructions on how to search for a Contact and how to add a Contact to Skype for Business (SFB). When the Contact’s name appears, add the person to your Skype for Business (SFB) Contacts. Mac users must use their soft phone to search Outlook Contacts. Skype for Business (SFB) will search your Outlook Contacts. To add an Outlook Contact to Skype for Business (SFB), using your hard phone or soft phone (client software), search for the name of the person you want to add to Skype for Business (SFB). How can I copy my Outlook Contacts to Skype for Business (SFB)?Īnswer: It is not possible to copy Contacts from Outlook to Skype for Business (SFB). Exit and restart Skype for Business (SFB) to see the updated Contact information.

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Using the Outlook Contact Card, add a name for the Contact or update other information. An Outlook Contact Card appears with the Contact’s information. In Skype for Business (SFB), right-click on the Contact you want to update and select Add to Outlook from the menu. How do I update the Contact information for a non-UH personal contact in Skype for Business (SFB)?Īnswer: It is not possible to update Contact information using only Skype for Business (SFB), you must also use Outlook. How can I add a long distance number to a conference call using my Macintosh soft phone?

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After hearing the beep(s), enter your long distance authorization code in the keypad. After the long distance number is dialed, one or two beeps can be heard. In the Conversation Window that opens, click the keypad icon. How do I make a long distance call using my soft phone (SFB client)?Īnswer: In the Search field, using your keyboard, enter a domestic long distance number or 011 followed by an international long distance number and press return. If you are currently signed-in to a phone, sign-out before you move to your new department.Īfter listening to a voice mail message on my phone, how can I forward that message to a co-worker?Īnswer: While the message is playing or when it ends, say “Forward to ”, then hang up or wait for more options. Department phone numbers stay with the department. When you transfer to a new department, there ought to be a phone for you to sign-in to (CX600) or plug-in to (CX300) your computer.

Similar to the handling of an email address, you keep the same phone number during your time with UH. What is the procedure for obtaining a new phone number?Īnswer: Phone numbers are now assigned to people.

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For downgrading instructions, see UIT document SFB for Mac Downgrade – 14.05 to 14.04. If you or Microsoft auto-update upgraded your installation of SFB to version 14.05, UIT recommends you downgrade to version 14.04. What is causing this?Īnswer: The most recent version of Skype for Business (SFB) for Mac (version 14.05) is known to cause the behavior you described. My Skype for Business (SFB) for Mac is randomly dropping incoming and outgoing calls, and sometimes incoming calls go straight to voice mail without ringing. Phone, Data Network, Video, Work Orders.Computing, Accounts, Office 365, Support Issues.Websites, Web Services, Web Technologies.Classrooms, Computer Labs, Printing, Computing.Blackboard, Academic Learning and Staff Training Systems.